Why is it that the people on the HelpDesk where I work seem to have the equivalent communications skills of a houseplant? I'm not even going to say my cat; my cat has better communications skills than these folks. The latest example of stupid: "The user claimed that nobody can't print any documents from the Canon Netwok (Canon Image Runner 105)."
Now, I'm not sure what a Canon Netwok is, but I'm pretty sure we don't support it. It sounds like some sort of Network-Connected asian cooking device. As such, I'm not surprised that it doesn't print any documents. Also, I'd be worried if nobody could print to it. Nobody shouldn't be able to print anything. Nobody doesn't have rights to print anything.